Shipping policy

# Shipping Policy

Thank you for shopping at Coco Store. Below are the terms and conditions that constitute our Shipping Policy.

### Order Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

### Estimated Shipping Times
We ship worldwide. Delivery times depend on your location:
* **United States & Canada:** 7 – 15 business days
* **Europe & United Kingdom:** 7 – 14 business days
* **Rest of the World:** 10 – 20 business days

*Note: Potential shipping delays may occasionally occur due to customs processing or carrier delays beyond our control.*

### Order Tracking
Once your order has shipped, you will receive an email with a tracking number so you can track your package online at all times.

### Customs, Duties, and Taxes
Coco Store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

### Damaged or Lost Items
If you received your order damaged or if your package is lost in transit, please contact us immediately at our support email with your order number and photos of the item's condition.

### Contact Us
If you have any questions regarding your shipment, please reach out to us via our Contact page or email us at support@cocowebservices.online .